Mr Green Casino Review 2020
Who wouldn’t want to follow in the lucky footsteps of the mysterious Mr Green? That lucky orphan who made the rise to riches is something most punters dream of and Mr Green offers a great gaming platform from perhaps which to achieve this. Mr Green is a Swedish company that was launched online in 2008 and has since gone on to win an array of awards in the gaming industry. Some of these accolades include Online Casino Operator of the year for three years running – 2013, 2014, and 2015. They won the Socially Responsible Operator of the year 2012, and in 2014 they pulled off Casino Brand of the Year. More recently, in 2016 and 2017, they walked away with Gaming Operator of the year. Recognition like this has helped make Mr Green one of Europe’s most popular online Casinos and gives the site a lot of high expectations for users, which on the whole are pleasantly satisfied. We take a look at what makes Mr Green a standout in the crowded online casino market with this review, honing in on its strengths and weaknesses.
Creating an Account
First things first, you need to create an account to enjoy the gaming experience that Mr Green has to offer. Right off the bat, the sign up process could not be more easy and straight forward. From the home page click on the Join now button which is located at the top left of the screen. You will then need to fill in a few forms with standard personal information and pick a username and password combination. Next, take some time to read the T&C’s and accept them if you are happy with them and confirm you are of legal age. Next step is easy – select which payment method you prefer to use and deposit some cash and you are away.
Bonuses and Promotions and Mr Green sign up offer
When setting up your account make sure to keep an eye out for any welcome bonus or any other type of promotion that may be running. They do change periodically so make sure you are doing the right things to be eligible for them. At the moment there are several great bonuses available for new players to help introduce them to the site. The first is a no deposit bonus which is always a welcome touch. Just by signing up, and without having to deposit any funds a new player will be gifted with 25 free spins that they can use on one of NetEnts latest games, which could be Asgardian Stones, Jimi Hendrix or something else – they mix up the games to keep it fresh. Those looking to play for real money are rewarded by a 100% match of up to £100 deposited along with 100 free spins that can be used on the NetEnt game Mr Green: Moonlight. It doesn’t end their either, once a player has wagered £20 they are then rewarded with an extra 20 free spins per day for the next five days. These are for new players but there are also a host of ongoing promotions such as tournaments and more free spins for existing customers.
I would like to close my account, how can I do that?
If you open an account with Mr Green and later decide that it is not for you and you wish to close it then you will need to contact their customer service team who will guide you through the shutting down process. There are also a couple of options for players who do not wish to close their account permanently but would like to take a break from it instead. For a player in this scenario, the first option is to close down their account for a short period of time between 1 and 30 days. Once the time has passed they can log back into their account again. The second option is the self exclusion option which gives a player the option of closing their account from six months to five years. Then once the time period has passed then they can contact customer services to reopen their account again.
Does Mr Green have a license and where is the casino established?
Mr Green has built a solid reputation for being a fair and reputable company, and as such, they are heavily licensed and regulated. Mr Green’s parent company is Mr Green & Co Ab which is based in Stockholm, Sweden. Mr Green was originally created by three Swedish entrepreneurs who had various degrees of experience in the online gaming industry. Mr Green itself is headquartered in Sliema in Malta where it is regulated by the Malta Gaming Authority (MGM). British users will be glad to see that it is also licensed and regulated by the UK Gaming Commission, licensed in Italy, and has a Danish Sportsbook license.
Is there a Mr Green app available?
Yes, there is a downloadable app available for iOS and Android users of Mr Green. It is not available at the Google Play store or the Apple App Store but it is available from the Mr Green website. It is, of course, free to download and virtually anything that is possible to do on the full desktop version of the website can also be accomplished via the app. This includes things like depositing funds, changing account details and of course playing games. Like most online casinos there are slightly fewer games available via the mobile app but there are still hundreds on offer.
Does Mr Green also have a mobile website?
Yes, for those users that prefer not to download any software to their phone they can still access the Mr Green casino using the web browser found on most smartphones. Like the downloadable app, anything that can be done on the full desktop version can also be done through the mobile website. The site is fully responsive and will fit any device size and has been well made to provide an excellent on the go casino experience.
What languages are available on the website?
Mr Green can safely call itself a multilingual site as there are seven different languages that are currently supported. The languages that are available are Dutch, Czech, Finnish, English, Norwegian, German, and Swedish.
What currencies are available for this casino?
There is a good selection of various different currencies on offer at Mr Green to compliment the array of payment methods that they allow. The list of currencies available to punters includes British pounds Stirling, Canadian dollars, Czech Republic korunas, Swiss Francs, Norwegian kroner, Euros, Swedish kronur, Polish zlotys, and US dollars.
Which players from what countries are not allowed to use Mr Green?
There are some restrictions in place depending on where people live. These regulations can change so make sure to double check your local laws to make everything is okay. Here is a list that is not exhaustive but gives an indication of which countries are currently restricted – Belgium, Australia, Cyprus, China, Denmark, Czech Republic, Ukraine, Russia, the United States, the United Arab Emirates, Cuba, France, Greece, Hong Kong, India, Indonesia, Japan, Philippines, Puerto Rico, Qatar, Singapore, Spain, and Turkey.
How can I contact Mr Green and how can I reach customer services?
There are several convenient ways users can contact Mr Greens customer service department for any issue or query they may have. For those that like to pick up the phone and dial the contact number is 0203 510 0870. Keep in mind that this is not a free phone telephone number, so users may be charged depending on what part of the country they are calling from or what sort of calling plan is associated with their phone account. To get around this and prevent incurring any charges when contacting the casino then it is better to email the team or contact them using the live chat feature which is the most popular form due to the fact that it is fast and costs nothing. This is one area of Mr Green’s operation that consistently scores well in user feedback and in reviews. The customer service team has been noted for their polite nature, helpfulness and professional manner when dealing with requests. English speakers are well catered for and so are speakers of the other languages mentioned above.
What software is used?
Mr Green can be played entirely through the web browser on a smart phone or a laptop so no software is required for download to be able to enjoy it. The site is powered and built via Flash software and can be accessed on any device that supports Flash software such as on Windows, or Mac powered kit. There is an unusually large number of games available from many different software developers and players will never run out of new games to try or old favourites to track down. Let’s look at slots for instance – there are over 600 slots to choose from tried and true classics to the most recently released modern games. The software developers that have contributed to Mr Green are numerous and there are plenty of top name developers in there that you will no doubt recognise. Some of the industry leaders that have games at Mr Green are Microgaming – makers of many of the most popular games, NetEnt, IGT, Evolution Gaming, NextGen Gaming, Playtech, Nyx Interactive, Betsoft, Williams Interactive, Genesis, Blueprint, Leander, Yggdrasil, Quickspin, Playson, Edict, Elk Studios, Thunderkick, Nolomit City, Inspired,Side City Studios, Tiger Gaming, Fugu Gaming and Play N Go. This is great for players because they are not only spoiled for choice when it comes to games, but the games themselves are of the highest standard. The website itself has been well put together and has actually undergone a recent overhaul which has given it a classy, one off look and feel to it. It is clear that a lot of thought has been put into the user experience as the site is logically laid out and easy to navigate around. Searching for what you want is easy and games have been categorised into different sections for ease of navigation such as Top Rated, New Games, Jackpot Games, Roulette, Blackjack and Video Slots like Blaze of Ra. On the edge of the site, the sidebar has been coded for ease of use and contains quick links to player accounts, game search function, depositing money and links for extra information.
The Games and Mr Green sportsbook
Games really are one of the highlights of the Mr Green site. There are literally hundreds of games to choose from including more than 600 slots. The really great thing about the games is that they are consistently high quality having been provided by industry leading software providers as mentioned previously. Along with slots, there are a host of table games which includes blackjack, roulette, poker, baccarat, bingo, scratch cards and of course their legendary live gaming options.
When it comes to slots there is a nice combination of classics such as Starburst and Gonzo’s Quest, along with an array of newcomers to the scene like Finn and Swirly Spin and over 100 just from NetEnt who many consider the top slot provider in the business. Slot fans are really spoiled for choice with Mr Green and will stay endlessly entertained with the sheer amount of slots here. Mr Green has clearly forged strong ties with software providers as well because some of the games here are exclusive to Mr Green and you won’t be able to find them anywhere else such The Marvellous Mr Green and Mr Green: Moonlight.
Slots clearly take centre stage at Mr Green and there is a strong emphasis on them but there is also a large number of good quality other games as well like bingo. When it comes to roulette there are ten different varieties to choose from including the American and European variations, Multiplayer and Double Bonus spin roulette. Blackjack enthusiasts will be pleased to see that there are fifteen types like High Roller, Classic and VIP tables.
Keen poker punters are well catered for with a good selection of juicy poker games on offer. Texas Hold’em is, of course, to be found at the site, along with Punto Banco, Red Dog, and Oasis Poker. Baccarat is also popular as is Three Card Brag. On top of that, there is also high quality video poker games here for players enjoyment like All American Double Up, Jacks or Better, and Double Bonus.
One nice feature about the games at Mr Green is that most of them have a free play demo mode which means they can be played without wagering any money. This is a great way to try new games risk free, or develop strategies for when you are playing for money, or just for a quick wager free play. Players just need to click the Play For Free option to access this feature.
Fans of sports are also catered for at Mr Green through their sports betting service. Mr Green has teamed up with Malta based company Kambi to create their sporting platform. It currently offers 35 different sporting events with a good range of markets and odds and live in play betting is also available. Perhaps not as well developed as their slots section but it is a solid sports betting service and sits well in the Mr Green gaming line up.
Jackpots at Mr Green
Those in it for the big score will be pleased to see that Mr Green has more than 20 jackpots on offer that provide the chance for some serious life changing money. One of these games, for example, is Mega Moolah which is the biggest of the big having paid out the largest jackpot prize ever from an online slot.
One feature of Mr Green that needs to be highlighted is their excellent range of live games that come complete with live dealers to give a feel of being in a real bricks and mortar casino from the comfort of your own home. Most of the games come from market leader Evolution Gaming and include live versions of blackjack, roulette, poker, baccarat – with a good selection of varieties of each. Two other developers provide the rest of the live line up and they are Extreme Live Gaming and NetEnt. All three developers provide top quality games with crisp graphics and true sounds of the casino.
In what way can I transfer money to this casino?
In keeping with its high standards and catering to user preference there is a multitude of different payment methods available for transferring money to the casino. Whatever method players are most comfortable using they will almost certainly find it here for them. Most payment methods will deposit funds virtually instantaneously from the time they click their mouse, with the exception of bank transfers which can take 3-5 days duration to clear. This means that when you set up a new account and deposit funds you will be up and running and spinning those slots or playing card games in no time at all. Some of the accepted methods at Mr Green include – Bank Transfer, Credit Card, ClickandBuy, Debit Card, Neteller, Paysafecard, Maestro Card, Skrill, Mastercard, and Visa.
One nifty little feature that can be found at Mr Green is their quick deposit payment option for its users. What this entails is that if a user is in the middle of a game and notices that there bankroll is running low but they don’t want to stop playing, they have the ability to simply and effortlessly top up their bankroll with funds without even having to exit the game. If a player would like to take advantage of this feature all they need to do is enter a figure that they would like to top up with and the site will simply add the deposit to the most recent card that was used by the customer.
Mr Green keeps payment details are kept as safe as can be by making use of the cutting edge SSL encryption technology so prevent malicious third parties attempting to interfere with them.
How do I withdraw money, and how long does this take?
With the exceptions of MasterCard and Paysafecard, all methods that are available for depositing funds can also be used to make withdrawals as well. Like all reputable and responsible gaming sites, users must undergo a verification of their identity before they make their first withdrawal. These procedures are standard in the industry and have been put in place to prevent money laundering and fraud. Luckily it is a simple procedure and takes very little time to carry out. If documents are actually required then users just have to provide a photo of themselves along with proof of identity and upload them to the site. Of course, anything provided will be kept safe using encryption technology and once the ID process is complete then withdrawals will be able to be processed.
When it comes to the time frames around withdrawing funds it will depend on the payment method that the user has selected. If a user requests a payout but then changes their mind, they have a five hour window when they are able to do so and the money will stay in their account. One nice thing to see is that manual flushing is also available at Mr Green. Most payments are processed within 1-2 days of the request though this can often be faster. Then there are the individual payout times which are 1-3 days for credit or debit cards, up to 24 hours for e-wallets and 1-3 days for bank transfers.
With regards to fees, there are none if a user sticks to making one withdrawal a week which is free. If they go over this then there is a withdrawal fee which is calculated at 1% of the requested amount up to a maximum fee level of €10. This is not the cheapest we have seen in the online gaming industry but if users stick to the weekly allowance of one free withdrawal it won’t be an issue for them and they will avoid any fee.
Does Mr Green have an Affiliate program?
Mr Green has an affiliate program it has imaginatively called Mr Affiliate. It is free to join and currently pays out more than £1 million a month in commission to its partners. Commissions are earned by sending new depositing players to the participating sites and pays a generous share of the revenue for doing so. There is a host of marketing material to help get you started if you are interested and the team feels like they genuinely want users to succeed and are happy to help out.
The advantages and disadvantage of Mr Green
– Generous ongoing promotions and bonuses.
– There are a range of rewards for VIPs and high rollers
– The sites fairness has been assured by a third party organisation
– Massive range of top quality games – including live games
– Nice emphasis on responsible gaming
– Sports betting could be developed further
– A shame about some of the country restrictions
Is Mr Green reliable?
The short answer is yes it is reliable and there are specific reasons why this is so. The first is that they are fully licensed and regulated by both the Maltese gaming authorities and the UK Gaming Commision. When it comes to player details they use cutting edge 128 bit SSL technology to keep personal details completely safe from third party interference. Finally, Mr Green is committed to giving its customers fair and legitimate games and they employ third parties that are independent and verify this is so by auditing the random number generators employed with its games.
Conclusion on Mr Green
Mr Green has gained an excellent reputation in the online gaming world and it is easy to see why. On a technical side, the site delivers with a large number of top quality games with a good variety of gaming types. It is clear that they spend a good amount of time developing whatever aspect they are focusing on such as their sports product to compete at the highest levels in the betting industry. Its also the little things they do well that compliment the big things such as their excellent customer service, commitment to fair and responsible gambling and the overall feel and experience of their site.