Casumo Casino

Casumo Casino Review 2022

Casumo.com came to being in 2012, with the intention to be an online casino that people would love and not be able to find fault with. Headquartered in Swieqi and with two more offices in Barcelona and Gibraltar, this award-winning casino was formed by a group of nerdy casino gaming enthusiasts who believed in bringing together the technology, tools and people needed to put together a different and innovative casino.

Casumo has, right from the beginning, tried to challenge other gaming firms and industry conventions. And that approach is visible in how the Casumo website is designed. Most online casinos have a typical layout and design language to them. You look at the colors and the overall design and you can easily make out the site to be a casino platform. However, Casumo.com is a lot more bright and colorful, which makes it stand out from other casinos.

Also, the firm has a flat structure, which means there is no real hierarchy or corporate ladder to climb. Employees at Casumo do not wear fancy titles, and the work ethic is characterized by humbleness, transparency and speed. The highly skilled, cross-functional teams work autonomously towards a clear-cut vision. This working style is likely to give rise to new and innovative ideas, which Casumo strives for.

How do you create an account?

To create a Casumo account, head to the ‘sign up’ page – the link for the same can be found on the top-left of your screen. The account creation process comprises two steps. In the first step, you must type in your email address, and choose a username and password. Once done, click okay and you’ll be directed to the next step. In the second stage, you must type in your name, birth date, nationality, postal address, and mobile number. Once you have typed all the necessary information, you may click the green ‘create account’ button at the bottom.

Is there a welcome bonus and what are the conditions for this bonus?

Casumo does offer a welcome bonus to people who sign up with the casino site. To become eligible to claim the welcome bonus of 200 free spins and up to €1,200 bonus money, you must make a deposit of at least €10 into your Casumo account. The bonus sum of €1,200 can be claimed fully only if you have made five individual deposits in total.

Also, there are wagering requirements to fulfill before you try withdrawing the bonus money or any money that has been won using the 200 free spins. Both the bonus money and free spins carry a wagering rule of 30 times the total sum. For instance, if you deposited €20 and received €20 as bonus, you must wager the aggregate sum 30 times before you could withdraw it. If you request a withdrawal before completing the wagering requirement, you would forfeit your bonus money.

As aforementioned, the total bonus money is split between your first five deposits. The bonus on your first deposit is 200 percent your deposit sum, maxing out at €50. For your second deposit, you get a bonus of 50 percent of your deposit sum, which maxes out at €150. Your third deposit would fetch you 25 percent of your deposit sum, up to €200. Your fourth and fifth deposits would fetch you 25 percent each of your deposit sums – the bonus sums for both maxing out at €400.

Is there a no deposit bonus available as well as free spins, and if so, what are the conditions?

There is no ‘no deposit’ bonus offered by Casumo.com (at the time of writing this). However, you may see such a welcome bonus being offered in the future. At the moment, the existing welcome bonus should be good enough for most people.

Does the casino have a license and where is the casino established?

As mentioned earlier, the casino is headquartered in Swieqi, Malta. There are also offices in Barcelona and Gibraltar. The company currently has licenses in the UK and Malta. These licenses serve as Casumo’s backbone and help the site maintain a secure and safe gambling environment. Also, the casino is in complete compliance with all relevant regulations and laws. The end objective is to ensure you, the player, feel confident gaming on the site.

Is there an app available?

Quite strangely, there is no mention of a mobile app on the official site. But there are quite a few a third party sites that talk about a Casumo mobile app or APK. According to these sites, the app is available for both Android and iOS, and also Windows Phone. However, the mobile app download link that these sites share direct you to the Casumo.com site itself. This technically means there is no real Casumo mobile app, and the website optimized for mobile devices offers you a gaming experience on your mobile that’s akin to an app.

Does this online casino also have a mobile website?

As aforementioned, there doesn’t seem to be a dedicated Casumo mobile app available for both Android and iOS. At the moment, you can play games directly on the website. Fortunately, the website has been optimized for mobile devices. This makes accessing and interacting with the site on your mobile device a lot convenient. Not to mention, the mobile website functions and looks just like the desktop site.

In which languages is the website available?

Casumo.com is available in quite a few languages other than English. Therefore, if you’re not comfortable with English, you may choose to interact with the site, such as typing in account information, in Norwegian, Swedish, Finnish, and German.

Which currencies are available for this casino?

Again, there is no clear mention on the site about the various currencies the site accepts. There is no mention about the different currencies accepted even in the FAQs page. However, it’s clear that the site accepts euro as currency since all the bonus money and deposit details are mentioned in euro. The British pound sterling may also be accepted natively. As far as deposits in other currencies go, those may either get natively accepted or converted to any of the accepted currencies.

Which players from what countries are not allowed to use this online casino?

Like quite a few other online casinos, Casumo.com too has restrictions on players from certain countries. Players from countries that are not allowed to play at Casumo.com are Austria, Australia, Belgium, China, Estonia, Denmark, American Samoa, France, Spain, Greenland, French Guiana, Greece, Guadeloupe, Guyana, Guam, Iceland, Hong Kong, North Korea, Italy, Marshall Islands, Latvia, Martinique, Northern Mariana Islands, Puerto Rico, Saint Pierre and Miquelon, Reunion, Portugal, Turkey, Serbia, Virgin Islands, and United States.

Kindly note some games may not be accessible to users from certain countries, even if the users are allowed to register with Casumo. The players that get restricted from accessing specific games depends on the software provider. Therefore, if you are not able to locate a specific game on the site, you are likely restricted from accessing the game due to the country you reside in. Some of the software companies that may apply these restrictions are Microgaming, NetEnt, Quickspin, Play’n GO, WMS, and IGT.

How can I contact the casino and how can I reach customer services?

Casumo’s customer support revolves around its live chat feature. Upon clicking the ‘Contact us’ link, you will not be directed to a separate page that shows you different ways to get in touch with Casumo. Your attention would instead be taken to the left pane of your screen where the live chat option appears. Live chat is supposedly available 24 hours a day, seven days a week. However, there are instances when the live chat feature may not be active, and you could be asked to leave a message for the representatives to get back to you.

In such a case, you will have to type your name, email address, message subject, and the actual message. The response would come to you in the form of an email message. If you choose to send in a direct email instead, you can send it to hey@casumo.com.

Which software is used?

Casumo employs gaming software of different service providers. And, these service providers offer their games only to people living in specific countries. Casumo is primarily powered by NetEnt, which leads the casino gaming software market with its hundreds of casino games and top-notch graphics.

The other gaming providers associated with Casumo are Play’n GO, Microgaming, Greentube, Thunderkick, Quickspin, Net Entertainment, Scientific Games, IGT, NextGen, Elk Studios, Evolution, Merkur, and Blueprint. Though these companies do not offer all their games, the games actually offered are good enough to make them stand out.
These brands offer some of the best gaming choices to Casumo users. However, country restrictions could apply to these games. There are currently several hundred games on offer, and the list is expected to grow in the coming days. For a fairly new casino, it’s truly a feat to have so many big gaming software brands on-board. The only major software provider that Casumo is yet to join hands with is Playtech.

Besides the variety of software providers, another good thing about the gaming software at Casumo is you need not download anything to play games. You can start playing right from your browser. This applies to both desktop computers and mobile devices.

Which various slot machines and video slots can be played at this casino?

Casumo is well-known for its slot machines. Needless to say, the slots category offers the maximum number of titles of all the gaming categories on the site. There are more than 750 slot games to choose from, in fact. The range encompasses classics such as Mega Moolah, Thunderstruck 2 and Slots O’Gold, and recent offerings such as Guns N’s Roses and Jurassic World. You may, therefore, expect a healthy collection of three, five and seven-reel video and classic slots, and also slots with bonus rounds. Also, there are licensed titles that revolve around video games, pop culture icons and movies.

Some of the other slot games at Casumo worth mentioning are Starburst, Gonzo’s Quest, Bonanza, Game of Thrones and Book of Dead. The lesser known titles are Well of Wonders, Gold Lab, Fruit Warp, Medieval Money, Frog Grog, Spectra, Jack Hammer, Babushkas, Sunset Delight, and Magicious.

There are more than 30 jackpot slots, with seven featuring progressive jackpots. These progressive jackpots go up each time you play a game but do not win. Some of the biggest progressive jackpots are offered by Hall of Gods, which offers a jackpot of more than €4 million. Other slot games known for their progressive jackpots are The Dark Knight and Mega Moolah. Several bonus and free spin features make up the excellent slot gaming experience.

Is it possible to play roulette, and if so, which types of roulette?

Casumo offers you roulette as well. The site’s roulette section comprises popular types of roulette such as French, American and live roulette. Pretty much all roulette offerings on the site are courtesy the software provider, Evolution Gaming. Other software providers such as Barcrest, Net Entertainment, Play’n GO, Relax, and Williams Interactive add to the list too.

Some of the roulette titles popular at the site are Keybet Roulette, Hippodrome Roulette, Speed Roulette, German roulette, Immersive Roulette, Roulette VIP, Auto Roulette, Svensk Roulette, Turkish Roulette, London Roulette, Grand Casino Roulette, Double Ball Roulette, European roulette, Roulette HR, American roulette, French roulette, European Roulette Pro, English roulette, Roulette Noveau, and Monopoly Roulette.

Is it possible to play Black Jack, and if so, which types of Black Jack?

Blackjack is another popular gaming category at Casumo, with quite a handful of gaming titles on offer. Popular blackjack games such as American blackjack, Blackjack Pro, live blackjack, Blackjack HD, and European blackjack. Casumo’s blackjack category stands out with its range of high-to-low stakes gaming choices for all the variants. Some of Casumo’s blackjack titles worth mentioning are Casumo blackjack 3, Blackjack White, Blackjack Silver, Blackjack Diamond, Blackjack Party, Blackjack VIP, Blackjack Platinum, Blackjack Fortune VIP, and Blackjack Grand VIP.

Is it possible to play Poker, and if so, which types of Poker?

Casumo’s offers a range of table games, which includes poker games too. There are also video poker titles such as All American, Joker Wild, and Deuces Wild. The popular standard poker games are Casino Stud Poker, Oasis, Casino Hold’em Poker, Caribbean Stud Poker, 3 card poker, Cyberstud Poker, Poker Pursuit, and Pai Gow Poker.

Is it possible to play Baccarat, and if so, which types of Baccarat?

Baccarat is another variety of table games offered at Casumo. The baccarat tiles you’ll come across on the site are Baccarat Squeeze, Baccarat Controlled Squeeze, Speed Baccarat, Baccarat (Hight), Baccarat (Low), Mini Baccarat, etc. These games are provided by Evolution Gaming, Net Entertainment, and Play’n GO.

Is it possible to play Bingo, and if so, which types of Bingo?

Bingo is not among the highlight offerings at Casumo. But there are a few bingo games you can play here, which includes Bingo Billions (NextGen), Book of Ra deluxe (Novomatic), Bruno Bingo (Novomatic), and 123 Bingo (Novomatic).

Is it possible to do sports betting, and if so, which types of sports betting are available?

Casumo is a site dedicated to casino gaming, and you would therefore not come across sports betting options on the site.

Is it possible to purchase online scratch cards, and if so, which types of scratch cards are available?

Unfortunately, there are no arcade games and scratch cards offered by Casumo.

What jackpots are there and how can you win them?

There are more than 30 jackpot slots, with seven being progressive jackpots. As aforementioned, some of the major jackpot games offered are Hall of Gods, Mega Fortune, and Arabian Nights. The most attractive and biggest progressive jackpot is offered in The Dark Knight and Mega Moolah slot machines. These could reward you with a jackpot prize of up to €6 million. If you would like something a bit simple, there are fruit machines to your rescue. Some of these jackpots are also for table games.

Is there also a live casino with a live dealer present?

Casumo has a live casino too. Evolution Gaming and NetEnt lend to the live gaming infrastructure of Casumo, ensuring some truly high-quality gaming experience. There are nine suites to make a choice from, and the games collection is among the largest you would come across as far as live dealer games go. Not to mention, these games are available 24/7, and also on mobile devices.

Casumo’s live casino has 70 games to offer, and 19 of them are different roulette varieties. There are four different types of poker, and also classic games such as roulette, blackjack and baccarat. The live poker games are Texas Hold’em Bonus, Casino Hold’em, Caribbean Stud and Ultimate Texas Hold’em.

The live casino also has seven baccarat options – all these seven games are hosted by red dress-clad ladies. The Dream Catcher is one of the more popular live casino games offered on the site. The hosts for the game keep changing, with some even cracking jokes while you’re at the game. Audience interaction is quite high here, which lends a community feeling to the overall setup.

In what way can I transfer money to this casino?

The casino offers you different payment options to transfer money into your Casumo account. You may deposit funds using Visa, MasterCard, Neteller, Skrill, Paysafe, and also bank transfer. Make sure you personally own the particular payment method. You cannot use another individual’s bank account or payment details to deposit money.

How do I withdraw money, and how long does this take?

To withdraw money from your Casumo account to your personal account, click the € button found on the left-hand side of your screen. Once located, choose your withdrawal method of choice. You must have at least €10 in your Casumo account to withdraw money. The withdrawals must be done using the same payment method that you used for deposit. For instance, if you used Visa to deposit money, you can withdraw only to your Visa account.

The withdrawal methods available at the site are Visa, Skrill, Neteller and all banks. Once you request a withdrawal, Casumo may take up to 24 hours to process the request. Once the request has been processed, the funds would be withdrawn. The funds would reflect in your personal account instantly or may take 1 to 5 business days, depending on the payment method you selected. Usually, e-wallet withdrawals are instant.

Does this casino also have an Affiliate program?

Yes, Casumo does has an affiliates program in place. To join the affiliate program, you must register with the site as a partner with all your personal and financial information. Once your application is approved and you become a partner, you stand a chance to win commissions in the range of 25 to 45 percent. You are likely to benefit from Casumo partnership both in the short and long term. If you’d like to know how good the Casumo partnership is, go through what existing affiliates have to say about the affiliates program.

I would like to close/terminate my account, how can I do that?

There is no clear information provided on how to close your Casumo account. You may, however, get in touch with the folks at Casumo.com and they shall help you with the process.

What are the advantages of this casino?

There are several things that work in favor of this casino. The variety of games, live casino, multiple gaming developers on-board, high RTPs at 97.27 percent, etc. are some of the positives worth mentioning. The fairly unique and attractive website design is another thing worth writing home about. Not to mention, the massive welcome bonus and the very responsive customer support team. The welcome bonus is among the most generous of all similar bonuses that you’d come across within online casino circles. The cashout times are good too.

What are the disadvantages of this casino?

Like every other casino, Casumo has its share of pitfalls too. For instance, certain poker variants and craps are not available. Also, the welcome bonus can be used only for slots. Another noticeable drawback to the site is the restrictions it puts on players from certain countries. American users being shown the gate is something not very easy to digest

Is this casino reliable?

The casino is certainly reliable as it covers all the boxes on the safety, security, licensing and also fair play front. The Gaming Authority frequently checks and makes sure that the account balances of all Casumo players are covered regularly. Also, all Casumo.com connections are sent over securely, thanks to SSL.

Casumo’s payment methods comply to PCI norms. This means all your bank information and card details are handled safely and that the casino meets highest security protocols for both deposits and withdrawals.

As far as fairness and randomness are concerned, all Casumo games employ RNG (random number generator), which is certified by a third party. The RNG tool is used for real money and free games.

Summary/Conclusion on this online casino

Casumo ticks the right boxes in pretty much all important aspects that matter to a trustworthy and reliable online casino. The games offered are excellent and the sense of adventure and refreshment that there is to the casino is something you truly cannot ignore. Though the games are offered by independent service providers, Casumo can take credit for the fact that it managed to bring together such an elite group of gaming software providers. The live casino is excellent too, and the customer support is doing fine as well. The company does falter here and there, as aforementioned. But what the company has managed to accomplish in such a short span is truly commendable. Looking at the pace with which things are developing and the direction being taken, Casumo would most likely be an even better online casino in the days to come.